Packaging and Shipping- Arrived a day earlier than expected, no complaints there. Package was cared for when wrapped. No parts were broken and there was some foam to protect the sides. It was a heavy lift, not good for a single woman unless you have a dolly.
Design - Very modern and dimensions are according to what's listed. You can mount to the wall and it won't be very noticeable or you can place in insert. It is NOT flesh mount. I kept the logs and added the crystals. It's so nice!
Heat Output - Room is sizeable due to open floor plan (see photo). I didn't purchase to be the only heat source. When I have the heat and Central HVAC unit on, it gets quite warm. You can turn off heat output if needed. My unit does not make random noises when on. It is a slight humming sound that can not be heard over volume level three-four from my TV remote.
Remote - Play with it a little and you can do whatever you want. It doesn't come with directions so you have to just sit with it and play for a bit. You can change the temperature, color display, flame level, etc. (see video) Funny thing, my robot vacuum is powered on by the fireplace remote. I do have to return the vaccuum to its docking station once I have my fireplace controls where I want them.
If you are torn between which unit to get, this is great for the price and design. Good luck!