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Frozen Water Line Tool

4.6 4.6 out of 5 stars 1,632 ratings

To see product details, add this item to your cart. You can always remove it later.
18"

Purchase options and add-ons

  • THE fastest way to thaw a frozen water dispenser (GE, Whirlpool, Samsung, etc)
  • Specifically designed to thaw ice from inside 1/4" dispenser tubing.
  • Saves you a service fee from the appliance guy!
  • No hairdryer needed!
  • Works great to thaw defrost drain lines as well!
See more product details

Customer ratings by feature

Easy to use
4.8 4.8
Value for money
4.6 4.6
Drying power
4.4 4.4

Product information

Technical Details

Additional Information

Warranty & Support

Amazon.com Return Policy:Amazon.com Voluntary 30-Day Return Guarantee: You can return many items you have purchased within 30 days following delivery of the item to you. Our Voluntary 30-Day Return Guarantee does not affect your legal right of withdrawal in any way. You can find out more about the exceptions and conditions here.
Product Warranty: For warranty information about this product, please click here

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IceSurrender

IceSurrender Frozen Water Line Tool


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Product Description

Wait! Before you order an IceSurrender, are you sure it's a frozen waterline that's your issue? Quick Test: - Insert a 8-12" zip tie in to the dispenser tube. - Inserts fully = no frozen line. - Doesn't insert fully = frozen line IceSurrender - Frozen Water Line Tool from Grace Appliance Thaws a frozen water line in just seconds! What is it? Designed by an appliance repairman (Grace Appliance), IceSurrender Frozen Water Line Tool is specifically designed to be THE fastest method to thaw a frozen water line for a refrigerator water dispenser. IceSurrender allows you to squirt hot water directly on the ice that is blocking your frozen dispenser water line. • No hair dryers required! • No disassembly of your refrigerator or special tools required. • Extra long tubing allows more than enough length to reach any dispenser ice blockage on your refrigerator. • Very small diameter tubing designed to fit inside ANY dispenser water line tube. • Perfect companion tool for WR49x10173 dispenser tube heater install - allowing you to get your water working immediately without having to wait for the heater to thaw the line. Why can't I just use tubing from the hardware store? • Most hardware stores will not carry tubing small enough to fit inside your dispenser tubing. • Our tubing is a special order small diameter tubing which is then heat fitted on to the tool's curved tip. At IceSurrender, we hear often of others having bought a similar (looking) product and were sorely disappointed when it did not do the job for them. The reason? It isn't IceSurrender. This is the exact reason why IceSurrender exists. There isn't another device that does what we offer. You've found it. We have taken the headache out of trying to find the right materials and assembly! Amazon Prime customers (and orders over $25) get Free Shipping!

Customer reviews

4.6 out of 5 stars
4.6 out of 5
1,632 global ratings

Customers say

Customers like the performance, ease of use, value, and speed of the ice maker de-ice tool. For example, they mention it works better than expected, is incredibly simple, and is well worth the price. Customers are also satisfied with quality, and water flow. That said, opinions are mixed on insulation.

AI-generated from the text of customer reviews

448 customers mention408 positive40 negative

Customers are satisfied with the performance of the ice maker. They mention that it works better than expected, is effective, and is a great tool to keep on hand. Some say that it exceeds their expectations and is exactly as advertised.

"...This tool works in minutes...literally!!!..." Read more

"...I tried the blow dryer method. Took 10-15 mins and was fully effective. The blockage came back within a few hours of non-use...." Read more

"...I have a GE fridge and the water on the door stopped working. Ice maker works fine...." Read more

"...We could hear the little pump running, but no water. The ice maker was working fine...." Read more

207 customers mention207 positive0 negative

Customers find the product incredibly simple and easy to use. They say it's the fastest and easiest solution out there. Customers also appreciate the easy instruction card that came with it. They mention that it makes it easy to catheterize the fridge and shoot warm water up there. They also say it takes less than two minutes to fix and that the tubing can be put directly into the little hole.

"My water dispenser stopped dispensing. This was easy and quick to use and it did the job...." Read more

"...This product was extremely easy to use and it worked for us!..." Read more

"...It LITERALLY took about 2 minutes. VERY VERY VERY easy. Water is now flowing just fine. See why I feel like an idiot?!..." Read more

"...I now have water flowing again! This is so much easier than using the hair dryer and you don't risk melting any parts!..." Read more

128 customers mention111 positive17 negative

Customers like the value of the product. For example, they say it's well worth the price, saves them a ton of money, and is a simple solution to an otherwise pricy, complicated refrigerator. Some mention that there is a tremendous mark up on the sale of this product. Overall, customers are happy with their purchase and recommend it to others.

"...This tool will save you lots of time, money, & labor...I speak from experience." Read more

"...It saved us a lot of money from paying for a repair technician, which had previously cost us $300 for a prior instance...." Read more

"...AMAZING. Saved me so much money. I only wish I had not waited so long to purchase this product!..." Read more

"...If you’re hesitant, don’t be. This thing is worth its weight in gold! I am buying one for everyone’s stockings this year." Read more

84 customers mention84 positive0 negative

Customers are satisfied with the speed of the product. They mention that it does the job very quickly, and is a time-saving tool. Some say that the water was flowing faster than the Mississippi after 30 seconds.

"...This tool will save you lots of time, money, & labor...I speak from experience." Read more

"...I've used this tool 3 times already, and it gets the job done in seconds - typically only requiring the syringe to be filled twice...." Read more

"...the ice as I pushed the tube into the spout, but it is by far the FASTEST and EASIEST solution out there. I was skeptical at first...." Read more

"...100% recommend. This is a sanity saving, time saving tool!" Read more

67 customers mention67 positive0 negative

Customers are satisfied with the quality of the product. They mention that it is an amazing, ingenious, and lifesaver tool. They also say that it's a great little gadget and a good tool for DIY'ers to have in their tool kit. Overall, customers are happy with their purchase and recommend it to others.

"...I am not dissatisfied with the performance - this is still the best tool for the job." Read more

"...100% recommend. This is a sanity saving, time saving tool!" Read more

"...Great tool. Wish I had marketed it myself." Read more

"...Super easy to use and kind of ingenious - goes right to the frozen water and cleared in 2 syringe full squirts." Read more

33 customers mention31 positive2 negative

Customers are satisfied with the water flow of the product. They mention that it clears the water through the door line within seconds, and it's perfect for sucking out water in the drain tube. They also say that the dispenser is back to normal and that water lines often freeze.

"...two syringes of hot water to unfreeze the obstruction, but the water is now flowing, and I have the device to use again should the problem recur..." Read more

"...It LITERALLY took about 2 minutes. VERY VERY VERY easy. Water is now flowing just fine. See why I feel like an idiot?!..." Read more

"...I repeated the steps a few more times. Voila! The water was flowing!" Read more

"...up and through the output spout on my fridge about 10 times, water started flowing out. I highly recommend this product!" Read more

173 customers mention118 positive55 negative

Customers are mixed about the insulation of the product. Some mention that it unclogs the frozen water line in the refrigerator water dispenser with ease every time, while others say that the water kept freezing in the line.

"...The IceSurrender tool gets to the problem and because it removes all the ice, the line stays clear much longer with non-use...." Read more

"Unclogs frozen water line in refrigerator water dispenser with ease every time." Read more

"...like a dream the first time I tried it; however it took FOREVER using moderately low heat which finally melted away and loosened up the ice that had..." Read more

"...This is so much easier than using the hair dryer and you don't risk melting any parts! I would highly recommend this product!" Read more

26 customers mention7 positive19 negative

Customers are dissatisfied with the size of the water dispenser. They mention that the tube is too short, the hose is too small, and the syringe is too big. Some say that the supplied tube was too big to fit in the water dispensing tube. Overall, customers are disappointed with the quality and functionality of this product.

"...The flaw with this trick is that the string takes up space in the tube which means there's less water to freeze so it happens more quickly...." Read more

"...So I heard about this little gadget and bought one.It's not very big and I thought I would have to do it a few times to get anywhere...." Read more

"...I had no issues with the length of tubing. The water line in my GE refrigerator was frozen only about 5 - 6 inches from the outside opening...." Read more

"...i suspect the tubing may be way too short, in my case i never hit any ice resistance before running out of line, but hoped the hot water would still..." Read more

Fixes GE Side by Side with Frozen Water Line in the Door
5 Stars
Fixes GE Side by Side with Frozen Water Line in the Door
This thing is amazing! I have a GE fridge and the water on the door stopped working. Ice maker works fine. I read on the internet that it was a frozen line in the door so I did the hair dryer the first time and it worked but took about 15 minutes and my freezer got so warm that I think it then had to ramp up the cool to get it cooled down again, so a day or so later the line was frozen again. So I heard about this little gadget and bought one.It's not very big and I thought I would have to do it a few times to get anywhere. I put a glass of hot tap water in the microwave for 30 seconds to get it good and hot but not boiling. Then I put a cup underneath and fed the tubing up until I could feel it stop which was not very far, maybe 5 inches or so. I squirted some water and felt a little give so pushed the tube in a little further and squirted some more. When I finished I was going to draw more hot water into the syringe and while I was getting read to do that I heard a noise and I guess that was the ice jam breaking free. I tried the water and it was flowing freely.I am so happy with my purchase, and recommend it highlyThanks for reading my reviewBecky Brooks
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Reviewed in the United States on June 20, 2018
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Reviewed in the United States on April 20, 2018
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5.0 out of 5 stars Fixes GE Side by Side with Frozen Water Line in the Door
Reviewed in the United States on April 20, 2018
This thing is amazing! I have a GE fridge and the water on the door stopped working. Ice maker works fine. I read on the internet that it was a frozen line in the door so I did the hair dryer the first time and it worked but took about 15 minutes and my freezer got so warm that I think it then had to ramp up the cool to get it cooled down again, so a day or so later the line was frozen again. So I heard about this little gadget and bought one.

It's not very big and I thought I would have to do it a few times to get anywhere. I put a glass of hot tap water in the microwave for 30 seconds to get it good and hot but not boiling. Then I put a cup underneath and fed the tubing up until I could feel it stop which was not very far, maybe 5 inches or so. I squirted some water and felt a little give so pushed the tube in a little further and squirted some more. When I finished I was going to draw more hot water into the syringe and while I was getting read to do that I heard a noise and I guess that was the ice jam breaking free. I tried the water and it was flowing freely.

I am so happy with my purchase, and recommend it highly

Thanks for reading my review

Becky Brooks
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Customer imageCustomer image
4 people found this helpful
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Reviewed in the United States on April 23, 2017
Reviewed in the United States on February 21, 2023