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Moen Smart Shower 2-Outlet Digital Thermostatic Shower Valve with 1/2" Connections, S3102

4.1 4.1 out of 5 stars 375 ratings

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Valve Only
2-Outlet
Valve Only

Purchase options and add-ons

Brand Moen
Item Dimensions LxWxH 1.81 x 13.75 x 15.75 inches
Exterior Finish Bronze
Inlet Connection Size 0.5 Inches
Number of Ports 2
Specification Met certified frustration-free
Valve Type shower

About this item

  • TEMPERATURE CONTROL: ExactTemp thermostatic valve allows you to dial in and maintain your ideal temperature for more precise temperature control
  • COMPATIBILITY: Use with smart shower system 4-Outlet U by Moen shower smart home connected digital bathroom controllers, sold separately (Moen part# TS3304TB, TS3304BL)
  • EASY TO INSTALL: Fits standard 2x4 wall; Compact valve design and 30-foot data cable allows for flexibility in install locations
  • CONNECTIONS AND PORTS: Digital thermostatic shower valve design with ½" CC inlet connections and ½" CC outlet connections
  • CUSTOMIZABLE: The two-outlet valve allows you to connect 2 shower fixtures—such as a showerhead and handshower
  • BUILT TO LAST: 5-year warranty on digital components of the Moen shower valve
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Customer ratings by feature

Temperature Control
4.1 4.1
Easy to use
3.7 3.7
Easy to install
3.6 3.6
Value for money
3.3 3.3

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Moen Smart Shower 2-Outlet Digital Thermostatic Shower Valve with 1/2" Connections, S3102
Moen Smart Shower 2-Outlet Digital Thermostatic Shower Valve with 1/2" Connections, S3102
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Price-16% $472.05
Typical:$562.33
$197.90$239.99-25% $85.31
List:$113.75
Delivery
Get it as soon as Sunday, Mar 31
Get it as soon as Sunday, Mar 31
Get it as soon as Sunday, Mar 31
Customer Ratings
Temperature Control
4.1
4.5
Easy to install
3.6
4.6
Sold By
Amazon.com
AYIVG
NPYSVSSS
Amazon.com
material
Nickel,Brass
Brass
Metal
number of ports
2
3
3
exterior finish
Bronze
Nickel
Chrome,Stainless Steel
Brushed,Metal,Nickel

From the manufacturer

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2-Outlet Shower Valve - Compatible with Models TS3302BL and TS3302TB

The Smart Shower is a Wi-Fi enabled digital shower that offers mobile connectivity and unmatched personalization, providing countless ways to create your ideal showering experience. This smart shower allows you to activate your shower in 3 different ways—voice controlled through a smart speaker, the Moen Smart Water App and the in-shower controller. Within the Moen Smart Water App, you can create up to 12 personalized presets including name, greeting, outlets used, water temperature, shower timer, and notifications, so you have the perfect shower experience every time.

Start Your Perfect Shower

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Personalization

Users can customize settings directly in the shower and save them with one of two preset buttons. The App also enables users to create up to 12 personalized presets including name, greeting, outlets, temperature, shower timer, and notifications.

Remote Activation

Sync the shower to the Moen Smart Water App to start, stop, and pause water flow remotely. For example, users can start their shower from bed, and when it is ready, an alert will be sent to their smartphone or smart home voice assistant.

Warm Up and Pause

Save water by having the shower warm up to the desired temperature and pause until they’re ready to enter.

Voice Control

Incorporate the shower into any smart home ecosystem and enjoy the ease and convenience of a totally connected lifestyle. Voice control is compatible with Amazon Alexa, the Google Assistant and Apple HomeKit platforms.

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Complete the Home

The Moen Smart Water Network puts you at ease by giving you control over your water at home. From your kitchen and bathrooms, to the pipes running through your home – our products create a mood-elevating connection with water.

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Water designs our life. Who designs for water?

For over 75 years, Moen has thrived at the intersection of style and innovation. And with 1.5 trillion gallons of water running through our faucets each year, we feel a tremendous responsibility to make sure every one of your interactions with water is a meaningful one. In 2022, Moen was named America's Most Trusted Faucet Brand by Lifestory Research for the seventh year in a row.

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Moen Smart Shower 2-Outlet Digital Thermostatic Shower Valve with 1/2" Connections, S3102


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Product guides and documents

Product Description

The Moen Smart Shower is a Wi-Fi enabled digital shower that offers mobile connectivity and unmatched personalization, providing countless ways to create your ideal showering experience. The Smart Shower allows you to activate your shower in 3 different ways—voice controlled through a smart speaker, the Moen Smart Water App, and the in-shower controller. Within the smartphone App, you can create up to 12 personalized presets including name, greeting, outlets used, water temperature, shower timer, and notifications, so you have the perfect shower experience every time.

Important information

Bulb Voltage

0 volts

Customer reviews

4.1 out of 5 stars
4.1 out of 5
375 global ratings

Customers say

Customers like how easy it is to install the plumbing fixture. They say the app is pretty easy and intuitive. They also like that it does a great job of temperature control, maintaining it automatically. However, some customers have issues with the screen. Customers disagree on quality, value, performance, appearance, and connectivity.

AI-generated from the text of customer reviews

38 customers mention28 positive10 negative

Customers find the installation of the plumbing fixture to be easy. They mention that the app is easy to use and intuitive, and the controls are easy to learn. Customers also say that the product is great for home automation enthusiasts and provides an awesome convenience.

"...Set up on IOS was a breeze and I'm still learning more about the device. I used my iPhone and had no issues but it will not work with my iPad...." Read more

"...Installation was pretty straightforward. The only part I really had trouble with were the mounting screws for the controller holder...." Read more

"...Installation is pretty straight forward and and can be carried out by a homeowner if you have basic wiring and plumbing skills...." Read more

"...It’s not perfect (I’ll get to that in a bit), but It is overall an easy to use and intuitive interface that doesn’t require a steep learning curve...." Read more

21 customers mention18 positive3 negative

Customers like the temperature of the plumbing fixture. They say it does a great job of temperature control, maintains temperature, and presets the water temperature. They appreciate the temperature display and the ability to heat up the water from another room. Overall, customers are happy with their purchase and recommend it to others.

"...It does a great job of temperature control, I don't even notice any changes anymore whereas before it was constant adjustment of hot and cold as the..." Read more

"...It’s nice to have it regulate the temperature and have the 2 main presets on the controller unit for both my wife and myself based on the spray..." Read more

"...Hot waters get delivered almost instantly and it maintains temperature at great precision (+/- 2 deg from my experience) even with someone using..." Read more

"...I really like it!Being able to heat up the water from another room (through Alexa) and having it pause when it reaches your desired..." Read more

58 customers mention29 positive29 negative

Customers are mixed about the quality of the plumbing fixture. Some mention that it works well, has good longevity, and is easy to set up. However, others say that it failed and no water would ever come out. The iPhone sync on the app did not work as expected, and the app stopped working with their Android phone.

"...sprayers (where the hot and cold faucets used to be) and showering now is just pure heaven. My only regret was not doing this sooner...." Read more

"...I used my iPhone and had no issues but it will not work with my iPad. This was disclosed in advance so it was not a problem...." Read more

"...The unit works flawlessly to give us showers that are always the correct preset temperature...." Read more

"...And considering their are no user serviceable parts, I can't just go to the hardware store and buy a new valve to fix it...." Read more

21 customers mention11 positive10 negative

Customers are mixed about the value of the plumbing fixture. Some mention that it's expensive but worth it, and a luxury product. Others say that it is pricey and re-plumbing it would be a major pain.

"...is everything I wanted it to be…decadent and useless, but worth every penny of the cost and pain of installing for me...." Read more

"When U first came out, it was poorly priced, much too high for the average user. It is now affordable and practical in a variety of situations...." Read more

"...This is very much worth that cost to upgrade. And, I installed it all myself, instructions were helpful...." Read more

"This is an expensive, luxury product. No one really NEEDS this, but man is it awesome!..." Read more

15 customers mention6 positive9 negative

Customers are mixed about the performance of the plumbing fixture. Some mention that it saves water, and the showers go faster now. However, others say that it failed and no water would ever come out.

"...higher than the cold water supply temperature, the shower doesn't flow any water. I can hear the valve attempt to open, but fails...." Read more

"...It is a heavy and robust feeling unit that is waterproof and can be installed anywhere you would like in the shower...." Read more

"...valve “D” that is connected to the bathtub, it would have a very slow drip coming out of the tub filler at the rate of approximately 1 drop per two..." Read more

"OK. The unit is great. Hot waters get delivered almost instantly and it maintains temperature at great precision (+/- 2 deg from my experience) even..." Read more

13 customers mention9 positive4 negative

Customers are mixed about the appearance of the plumbing fixture. Some mention that it looks good, is cool, and luxurious. They also say it gives a more quality feel to the unit. However, others say that the visual appears to be quite choppy and the background of the interface is ugly.

"...pressure with all of them open isn't great but it's still a luxurious feeling...." Read more

"...It looks good, was a bit bright at first and wife complained so I lowered the brightness in the settings...." Read more

"...It is probably a graphics hardware limitation, but the visual appears to be quite “choppy” and does not leave the highest quality impression...." Read more

"...It is a heavy and robust feeling unit that is waterproof and can be installed anywhere you would like in the shower...." Read more

10 customers mention3 positive7 negative

Customers have mixed opinions about the connectivity of the plumbing fixture. Some mention that it connects to WiFi easily, while others say that it loses connection for unknown reasons. Some customers also complain about the app losing connection and the device showing as disconnected in the Alexa app.

"...2 seconds and the controller display went blank and we had no connection to the device...." Read more

"...We've been using it now for a few months and it's great! It can connect to your WIFI thus allowing you to control it from your phone...." Read more

"...is generally in the very good range but I was still losing connectivity on a very regular basis and getting the message “Connection Unavailable”...." Read more

"...Almost every one complains about the app losing connection, upgrades to the app resetting everything, problem with the iOS version, and having to..." Read more

12 customers mention0 positive12 negative

Customers are dissatisfied with the screen of the shower head. They mention that it randomly stopped powering up, and the shower won't turn on. Some customers also report that the controller went dead.

"..."flash" where we lost power for about 2 seconds and the controller display went blank and we had no connection to the device...." Read more

"...The shower controller randomly reboots itself every once in a while...." Read more

"...After about a week or two it powers down and we have to pull the main plug in the GFI outlet wait 3 min and plug in and all is good for another two..." Read more

"...so mounting my bracket plugged it back in and guess what no power on the screen..YOU GOT TO BE KIDDING ME WTF.. checked plug have power at the..." Read more

When plumbers get into coding . . .
3 Stars
When plumbers get into coding . . .
I found the Moen Digital Shower system while doing research for our master bedroom & bath remodel. I debated between this and the Kohler digital valve system but in the end, went with Moen. It seemed based on reviews that the Kohler system was quite buggy and it seemed a bit overkill in terms of features that we didn’t intend to install (steam, audio, lights, etc.). We were attracted to the digital shower systems for the same reasons others have mentioned of not getting doused with water by controlling from a remote location. We have an open shower design with the position of the digital controller in between the shower sprayers and the bathtub. Three of the four digital valves are used for the shower (rain head, 3 body sprays, and hand held) and the fourth valve connected to the bathtub.The install was quite straightforward and as I am fairly handy with DIY projects and doing the rest of the remodel myself, it didn’t pose any huge challenges. As the controller is attached to an insulated wall, I ran a length of metal conduit through the 2x4 in the attic directly to the location of the controller before I insulated and tiled so it was easy to run the 30’ cord from the controller to the digital valve and to make it easier if I ever need to service or run a new cable.Upon installation, we did experience a mechanical issue. After using the fourth valve “D” that is connected to the bathtub, it would have a very slow drip coming out of the tub filler at the rate of approximately 1 drop per two minutes. I could get the drip to stop by running all of the shower valves at the same time then opening and closing the bathtub valve to get the valve to reseat properly. Even though we don’t use the tub that much, after paying for a premium product, going through that was not a very elegant solution. I contacted Moen customer support and they were helpful and good to work with and gave me some tips to troubleshoot. In the end, the troubleshooting tips did not work but they stood by their equipment and replaced the 4 valve outlet. In the end, I see this as a positive for them and would not effect a negative rating at all - things will happen and if they are taken care of in a good manner (which they did), then all’s well by me!Generally, I would say that my wife and I like the system. It’s not perfect (I’ll get to that in a bit), but It is overall an easy to use and intuitive interface that doesn’t require a steep learning curve. It’s nice to have it regulate the temperature and have the 2 main presets on the controller unit for both my wife and myself based on the spray heads we use and desired temperature. Also, we have a bathtub setting on the U by Moen app that we set to 105 degrees and to time out at 11 minutes so that the tub fills to 3/4 full. The buttons have a firm press to them which I like although maybe a haptic feedback of a slight click would be nice to know that your press was firm enough to engage the function of the button. The firm press which in my opinion, gives a more quality feel to the unit, and does allow for cleaning of the controller unit without false activating any of the functions.So on the good side, when we would like to take a shower, it has worked every time, maintained temperature, and has done its basic functions well. That said, following are several things that as one reviewer pointed out, show signs of the company being relatively new into the connected home foray. Hopefully the Moen designers and engineers can take this as constructive feedback to provide an even better consumer experience . . .Display Interruptions: Sporadically, maybe on the cadence of once per hour, the display will flash off, go to a dark screen for several seconds, then to a blank home screen without the time of day but with the message of “Connection Unavailable” as if the system is rebooting itself. After a minute or so, the connection seems to re-establish itself and the time of day reappears and the screen displays the expected information again. Not a show stopper, but with it doing it often enough that it seems as if every other day you witness it happening, at some point it doesn’t really seem as elegant of a device as one would wish.Display Lighting: As another reviewer mentions, we wish also there were more options with the brightness of the display. Even the low brightness setting is still quite bright but as the door to our bathroom is lined up between the controller and our bed, it was too bright for us to sleep comfortably without having to choose to tape a card over the display every night or turn the display to off (only coming on after pressing one of the buttons to operate the shower). Because we liked the clock function of the display (when it is on and not rebooting itself), we normally resorted to taping a card over it every night until we finally got to the point in the remodel of installing a barn door to the bathroom. If one of us needs to use the bathroom at night, we are still conscious of it being too bright as we enter and exit the bathroom as the other is sleeping. It would be nice if there were an even dimmer setting or even better if there was a light sensor to sense the ambient light and automatically adjust to a very dim setting when there is a dark environment.Home Screen Menu Graphics: The colors of the display graphic that the Moen design team have chosen actually goes fairly well with the overall color scheme of our bathroom so we can’t really complain but it seems as if offering a palette of background color choices in the app would not be too difficult and be a nice consumer feature. And, again, we agree with another reviewer that the motion graphic of the falling droplet theme could be improved. It is probably a graphics hardware limitation, but the visual appears to be quite “choppy” and does not leave the highest quality impression. It could be a nice option just to turn the motion graphics off or to explore a couple different themes for the consumer to choose from.WiFi Connectivity: It’s bad! So bad that I thought the first controller unit I had was defective in the reception of the WiFi signal. I returned the first unit and received a second. When I had the same problem, I started investigating further which led me to finding a note on their “Connectivity” issues section in their FAQ page stating “The controller is not getting a strong enough signal from the router to show up in the list (due to bathroom materials, distance, etc). In these cases, we recommend using a repeater/extender to boost the signal range.” By Moen using this statement, it seems they recognize they may have a handicap in receiving WiFi signal. When I noticed this I started testing the signal strength using my computer. I was reading around -68 dBm which is generally in the very good range but I was still losing connectivity on a very regular basis and getting the message “Connection Unavailable”. The WiFi router this unit was connecting to was in the middle of the house and one floor down (2 story house) so not very far away. I decided to borrow a longer 30 foot ethernet cable from work and place the wireless router in the room directly below the bathroom for several weeks. Doing this gave me an even stronger signal measuring -60 dBm (the lower the number the better). Now it was staying connected for much longer periods of time and requiring only an occasional resetting of the WiFi connection - maybe once per month. Even once per month is still too often to have to reset the WiFi setup but better than never keeping a signal on the device. After this test, I bought a longer ethernet cable off of Amazon and bought another router (Airport Extreme) and set the second one up in “Bridge Mode” in the room directly under the bathroom. Now, the status flashes between a “Fair to Good” connectivity report whereas before I was getting only “Poor to sometimes a Fair” status. How I knew what status the controller was recognizing, leads me to my next point.Hidden Features / Lacking Documentation: How did I know what the controller unit was reporting? I found that by pressing the “Down Arrow” button for around 5 seconds brings up a status screen on the display showing a slew of Technical Information including: Registration Status, Network, WiFi Connection Status, WiFi Signal Strength, IP Address, MAC Address, Serial Number, Firmware Version, and Valve Firmware Version as well as two options that refer to the hard buttons on the right side of “Reset WiFi Credentials and Reset to Factory Defaults”. The WiFi Signal Strength also has a corresponding color to the status of the connection: Poor = RED, Fair = YELLOW, and Good = GREEN. This was very helpful information but I did not find anything written about how to access this in any of Moen’s documentation. It seems strange they did’t include it somewhere. I can’t believe a consumer is going to be able to mess up their system by getting into this menu but it certainly can be useful when trying to diagnose and troubleshoot issues. If you do access the Technical Information page on the display, one can revert back to the normal home screen simply by pressing the round “Power” button.Missed Software Update Releases: So back when we were evaluating which shower system we were going to build into our bathroom remodel, CES (the Consumer Electronics Show in Las Vegas) was going on. A press event that Moen gave there stated that they were very proud to now offer connectivity for Amazon Alexa and would be offering Apple HomeKit compatibility by the second quarter of the year. This was January 2018 so in other words, it should have been delivered to customers by the end of June 2018. As a family that is part of the Apple eco-system, we have been anticipating the release of this feature and have seen Moen state within their FAQs that it would be released for each of the subsequent quarters of Q3 2018, Q4, 2018, Q1 2019, and now Q2 2019. As I write this review, let’s just say that I’m not holding my breath that they will be coming with the foretold updates to include greater connectivity, not only for HomeKit, but also new features for Alexa and Google Assistant as well.The missed software release dates (by now almost a year) are maybe the biggest signal that a company that has a traditional model of being hardware centric, is a bit out of their league when it comes to the software side of things. I haven’t given up hope yet that at some point, they will be able to remedy some of the niggles out and take advantage of a platform that allows enhancing the end consumer experience (something that definitely wasn’t possible with their traditional business model of faucets and valves) but unfortunately, they don’t seem to be resourced with the adequate coding talent (and perhaps corporate culture) to create a seamless and fully elegant end consumer experience to their offering in the connected home environment. As mentioned, they are really not that far off and maybe I’ll be pleasantly surprised that within the next stated deadline they come with an update that will bring the necessary polish to an overall pretty good product. Here’s hoping. After all, they still have two weeks left until the end of the second quarter 2019!
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Top reviews from the United States

Reviewed in the United States on December 26, 2022
Color: Valve OnlyStyle: 4-OutletPattern Name: Valve OnlyVerified Purchase
10 people found this helpful
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Reviewed in the United States on July 19, 2023
Color: Matte BlackStyle: 2-OutletPattern Name: Controller OnlyVerified Purchase
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5.0 out of 5 stars Great upgrade to our shower.
Reviewed in the United States on July 19, 2023
The setup for this was one of the most painful I've encountered. I created an account then it refused to accept my password, told me I hadn't created the account, refused the password again, refused to let me create another account. After just trying repeatedly for about half an hour I finally got it to work and connect to the controller. Since then I've had no issues. I open the app on my phone and press the preset button and away it goes.

It does a great job of temperature control, I don't even notice any changes anymore whereas before it was constant adjustment of hot and cold as the dishwasher, washing machine and toilets went on and off. It looks good, was a bit bright at first and wife complained so I lowered the brightness in the settings.

Installation was pretty straightforward. The only part I really had trouble with were the mounting screws for the controller holder. They were too short to reach through to the other side (one layer of marble, one of concrete and one of drywall) as they recommend and longer screws are not an option as these are already incredibly rare to have heads that small and be as long as they are. Eventually I used 3/8" plastic wall anchors in the marble and screwed into those and that worked great for a rock solid mounting. The inlets/outlets connected to Sharkbite 1/2" connectors without any adapter requirements making the plumbing process easy enough.

I did install an access panel and shutoff valves but even then be warned that when taking the line filters out there will be water going everywhere, stuff a towel underneath before you start or your wall is going to fill up with water.

I didn't have any WiFi issues as others have mentioned but I also have a high end gaming router with eight antennas positioned directly below the bathroom. They don't mention it but when the AC power goes out it will run off the battery but the WiFi will be disabled. When it can't connect to the WiFi it will reset every couple of minutes trying to connect (and not connecting of course because they turn off the WiFi). I did call Moen and tell them about this and they agreed it was a bug so hopefully will be fixed in the future. Not a showstopper because you just have to wait for it to reset and then start the shower, and it won't reset while the shower is running.

I combined the upgrade with a Moen Verso multi-head and Moen body sprayers (where the hot and cold faucets used to be) and showering now is just pure heaven. My only regret was not doing this sooner. Total cost for everything needed to complete the project was about $1600 and IMHO well worth it.
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2 people found this helpful
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Reviewed in the United States on June 2, 2020
Color: Valve OnlyStyle: 4-OutletPattern Name: Valve OnlyVerified Purchase
7 people found this helpful
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Top reviews from other countries

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Gosseyn
5.0 out of 5 stars Control well the shower valve. Software has some minor glitches but I will contact MOEN about that
Reviewed in Canada on June 22, 2022
Color: Matte BlackStyle: 4-OutletPattern Name: Controller OnlyVerified Purchase
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Gosseyn
5.0 out of 5 stars Control well the shower valve. Software has some minor glitches but I will contact MOEN about that
Reviewed in Canada on June 22, 2022
It was very simple to install. I love the cable that is just a 3 connector headphone/mic cable (1/8 or 3.5mm) : simple and easy to replace if anything happens (I tested the cable with my phone+headphones). The App is pretty good (I have Android). The angle of view is a bit narrow, so make sure you install it high enough. Quick enough to switch on and off the Outputs. I have 4 output connected: 2 Rain Shower heads, 1 Telephone Shower and 1 set of 3 Body Jets. Great that it has a black version, all my hardware is matte black. The valve (that Is a different purchase) is pretty very good too. The ensemble is a good choice. One downside might be that you cannot control the pressure of each output, but it's not a big deal. (After thinking about it.... who turns on shower only halfway?)
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Marcel L.
5.0 out of 5 stars Bien brancher tous les fils.
Reviewed in Canada on January 27, 2021
Color: Valve OnlyStyle: 2-OutletPattern Name: Valve OnlyVerified Purchase
Moises S.
5.0 out of 5 stars Muy bueno
Reviewed in Mexico on May 19, 2019
Color: Valve OnlyStyle: 2-OutletPattern Name: Valve OnlyVerified Purchase
One person found this helpful
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Moises S.
5.0 out of 5 stars Maravilloso equipo
Reviewed in Mexico on May 19, 2019
Color: Terra BeigeStyle: 2-OutletPattern Name: Controller OnlyVerified Purchase
Joan Redshaw
4.0 out of 5 stars Grest Product, buggy app
Reviewed in Canada on January 15, 2022
Color: Terra BeigeStyle: 2-OutletPattern Name: Controller OnlyVerified Purchase