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Plantronics - CS540 Wireless DECT Headset with Lifter (Poly) - Single Ear (Mono) Convertible (3 wearing styles) - Connects to Desk Phone - Noise Canceling Microphone
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Brand | Poly |
Model Name | CS500 |
Color | Black/Silver |
Form Factor | Over Ear |
Connectivity Technology | Wireless, DECT |
About this item
- Connects To: Desk phones via included cable and HL10 handset lifter.
- Ideal For: Office and desk-centric workers using desk phones requiring a remote answer solution.
- Audio Performance: Keep background noise out of your call with a noise-canceling microphone.
- Talk Time & Roaming Range: Work Better, Hands Free, with a roaming range of up to 120 m/400 ft. Talk all day with up to 7 hours of talk time per charge.
- Global Warranty & Wearing Style: 2 years; monoaural light weight convertible (which can be worn either over-the-ear, over-the-head or behind-the-head).
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From the manufacturer
Poly CS540 - Convertible Wireless Headset - Connects to a Desk Phone.
Wireless headset with lifter & noise canceling. A simple-to-set-up, simple-to-use wireless headset for managing desk phone calls with noise cancelling and lifter.
Product Information
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Ideal ForOffice and desk-centric workers using desk phones requiring a remote answer solution. |
Audio PerformanceKeep background noise out of your call with a noise-canceling microphone. |
Talk Time & Roaming RangeWork Better, Hands Free, with a roaming range of up to 120 m/400 ft. Talk all day with up to 7 hours of talk time per charge. |
Global Use & Wearing Style2 years; monoaural light weight convertible (which can be worn either over-the-ear, over-the-head or behind-the-head - sold separately). |
Use Case
Work from the Office Easily use at work while on video calls and with the freedom to move about wirelessly.
Poly Innovation
Poly creates premium audio and video products so you can have your best meeting -- anywhere, anytime, every time. Our headsets, video and audio-conferencing products, desk phones, analytics software and services are beautifully designed and engineered to connect people with incredible clarity. They're pro-grade, easy to use and work seamlessly with all the best video and audio conferencing services. With Poly (Plantronics, Inc. – formerly Plantronics and Polycom), you'll do more than just show up, you'll stand out.
From the brand
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In 1969, Neil Armstrong and Buzz Aldrin, along with their team at NASA were on a mission… to the moon. And they took our headsets with them. That was more than 50 years ago, and since then we have continued to enable seamless work from anywhere.
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Compare with similar items
This Item Plantronics - CS540 Wireless DECT Headset with Lifter (Poly) - Single Ear (Mono) Convertible (3 wearing styles) - Connects to Desk Phone - Noise Canceling Microphone | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | $159.89$159.89 | $172.99$172.99 | -11% $177.48$177.48 List: $199.99 | $179.99$179.99 | $135.95$135.95 | $137.99$137.99 |
Delivery | Get it as soon as Sunday, Mar 31 | Get it as soon as Sunday, Mar 31 | Get it as soon as Sunday, Mar 31 | Get it as soon as Monday, Apr 1 | Get it as soon as Sunday, Mar 31 | Get it as soon as Sunday, Mar 31 |
Customer Ratings | ||||||
Sound quality | 4.1 | — | 3.3 | — | 3.6 | 4.0 |
Volume control | 4.1 | — | — | — | 4.0 | 4.0 |
Noise cancellation | 3.9 | — | — | — | 3.7 | 4.0 |
Sold By | Comfort Shopping | EnterpriseSeller | Amazon.com | Stavvy Sales | Stavvy Sales | Stavvy Sales |
connectivity tech | Wireless, DECT | Wireless | Wireless | Wireless | Wireless | Wireless |
headphones form factor | Over Ear | Over Ear | Over Ear | On Ear | Over Ear | On Ear |
connector type | wireless | XLR | XLR | wireless | wireless | wireless |
noise control | active noise cancellation | active noise cancellation | active noise cancellation | active noise cancellation | — | — |
headphones jack | 3.5 mm Jack | 3.5 mm Jack | — | 3.55mm | 3.5 mm Jack | — |
cable feature | Without Cable | Retractable | Retractable | Without Cable | Without Cable | Without Cable |
control type | Call/Answer/End, Volume | — | — | touch | Volume Control | Media Control |
material | — | Plastic | Plastic | Plastic | Plastic | Plastic |
What's in the box
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Product information
Product Dimensions | 7.17 x 6.5 x 6.48 inches |
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Item Weight | 0.8 ounces |
ASIN | B006GQHRU8 |
Item model number | CS540 with HL10 |
Batteries | 1 CR123A batteries required. |
Customer Reviews |
4.3 out of 5 stars |
Best Sellers Rank | #5 in Telephone Headsets |
Is Discontinued By Manufacturer | No |
Wireless communication technologies | DECT 6.0 |
Connectivity technologies | Wireless, DECT |
Special features | Digital Signal Processing |
Other display features | Wireless |
Audio Jack | 3.5 mm Jack |
Form Factor | On Ear |
Color | Black/Silver |
Phone Talk Time | 7 Hours |
Whats in the box | Earset |
Department | Wireless |
Manufacturer | Poly |
Language | English |
Date First Available | December 2, 2011 |
Weight | 0.05 Pounds |
Units | 1.0 Count |
Number Of Items | 1 |
Warranty & Support
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CS 540 Product Video
Poly (Plantronics + Polycom)
Product Description
Product Description
Convertible DECT headset delivers hands-free productivity, simple plug-and-talk installation, energy-efficient power management, and one-touch controls. Lightweight, wireless headset provides mobility, allowing you to multi-task hands-free up to 350' and magnetic docking. Wear over the ear or over the head. Adaptive power system optimizes for range and talk time so you get up to seven hours of talk time. Premium, wideband audio quality delivers audio performance up to 6,800 Hz. DECT technology provides better audio, eliminating interference from Wi-Fi networks. Noise-canceling microphone reduces background noise interruptions, ensuring great audio quality and easing listener fatigue. Enhanced Digital Signal Processing (DSP) provides more natural-sounding voice. One-touch controls include call answer/end, volume up/down and mute. CS540 headset includes the Plantronics HL10 Handset Lifter that adds more call answer/end convenience.
From the Manufacturer
Communicate clearly up to 350 feet away from your desk with the CS540 Wireless Headset from Plantronics. Designed to connect to your desk phone, the CS540 sports a sleek, lightweight design and has been comfort-tested. One-touch controls on the headset allow you to answer or end calls and adjust or mute the volume. The system also enables you to conference in up to three additional headsets for easier collaboration. The headset comes with ear loops as well as a headband, allowing you to find the most comfortable wearing style--over the ear or over the head.
CS540 Wireless Headset System
At a Glance:
- Manage desk phone calls up to 350 feet
- Wideband audio and noise-canceling microphone provide clearer conversations
- Three different wearing styles: over the ear, over the head, or behind the head
- One-touch call answer/end, mute, and volume adjust for simple call management
- Up to seven hours of battery life on one charge; adaptive power system helps conserve battery life
The charging base connects to your desk phone. View larger.
DECT technology is designed to provide long range and maximum call clarity.
Wireless Multitasking Made Easy
One-touch controls on the CS540 Wireless Headset allow you to answer or end calls and adjust or mute the volume. The system also enables you to conference in up to three additional headsets for easier collaboration. The headset comes equipped with DECT 6.0 technology that allows you to talk hands free up to 350 feet away from the base.
Engineered for Outstanding Sound Quality
In addition to DECT technology, the CS540 offers wideband audio for clearer phone conversations. The headset's noise-canceling microphone filters out background noise and enhanced Digital Signal Processing (DSP) makes voices sound more clear and natural.
Multiple Wearing Styles to Suit Your Needs
The CS540 sports a sleek, lightweight design and has been tested for comfort. It can be worn over the ear for a discreet look or over the head for greater stability. A neckband (sold separately) also allows you to wear the CS540 behind the head.
Charging Base with Adaptive Power System
A sleek magnetic charging base is included with the CS540. An adaptive power system optimizes for range and talk time by automatically downshifting to low power when the headset is close to the base to save battery life.
Plantronics also offers the HL10 Handset Lifter which can be attached to your desk/office phone to complete your cordless headset system. The HL10 lifts up and replaces the handset so you don't have to be at your desk to answer the phone or to hang up.
Product and Warranty Information
The headset weighs 21 grams and offers up to seven hours of talk time on one battery charge.
The CS540 Wireless Headset is backed by a one-year limited warranty.
What's in the Box
Headset, over-the-head headband, charging base, base power supply, fit kit instruction card with extra ear loops and ear tips, telephone interface cable, HL10 handset lifter, and quick start guide.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the performance, quality and ease of installation of the phone. For example, they mention that it works well, the lifter works fine and that it's comfortable to wear. That said, some like the range, and size. Opinions are mixed on the sound quality and battery life.
AI-generated from the text of customer reviews
Customers like the performance of the phone. For example, they mention the electronics of the device works great, the lifter works fine, and the over-the-ear clip works well with their glasses. They say it works well on a wireless or digital phone system, and that it enhances productivity and convenience. Some say it's a pain to set it up, but the struggle is worth it. Overall, most are satisfied with the performance and recommend it to others.
"...-the-ear or over-the-head, but I find the lightweight earpiece to work very well resting on my ear...." Read more
"Easy setup and installation! Works as great and shipper got them to me early then quoted." Read more
"...communication device while attending to other tasks, enhancing productivity and convenience...." Read more
"...with our Polycom office phones for the last 3-4 months and the work very well...." Read more
Customers like the quality of the headset. They say it's a very well-made device, provides a reliable and clear connection, and is designed for long use. Some mention that the sound quality is good.
"...The CS540 is a very well made device.My only minor complaint is the lack of printed instruction manual...." Read more
"...By utilizing DECT technology, it provides a reliable and clear connection, allowing users to move freely within the specified range without the..." Read more
"...It didn't do this at first, but now its almost unusable. The whole reason you want this thing is for calls LONGER than 15 mins...." Read more
"...toned noise as you go up and down which is somehow kind of nice and refreshing...." Read more
Customers find the installation process of the phone to be easy. They mention that the user manual is very helpful and easy to follow. They also mention that it's super easy to connect and that the lifter works fine and is easy to answer with the headset. Customers also say that the device makes things easier and that they love the convenience of the device.
"...The CS540 sound quality adjustment switches are much easier to understand and use than the older model...." Read more
"Easy setup and installation! Works as great and shipper got them to me early then quoted." Read more
"The Plantronics CS540 Wireless DECT Headset offers a convenient and wireless communication solution for individuals seeking flexibility and mobility..." Read more
"...This was very easy to setup and the base is actually smaller than the old CS55 which is great for the limited space on my desk...." Read more
Customers like the comfort of the phone. They say it's comfortable to wear, finding a comfortable position is easier, and the earpiece sits comfortably over their head. The phone is lightweight and the over-the-ear clip makes it easy to stretch your legs. Customers also say it recharges quickly and is lighter than their old CS-55.
"...So finding a comfortable position is easier than with the older model. It's easy to forget that I am wearing it...." Read more
"...DECT Headset offers a wireless communication solution with its lightweight design, convertible wearing styles, and decent audio quality...." Read more
"...These are light-weight & comfortable. Since I often wear mine for 10-12 hours a day, this is very important...." Read more
"...Yes, it came with over the ear, but I find those to be extremely uncomfortable and awkward. I would not buy this again. Disappointed for the money." Read more
Customers have good things to say about the range of the phone. For example, they say it provides adequate coverage for most office settings, and the range is fantastic. Customers are also impresseded with the reception throughout the house, saying it has clear sound with no interference or distortion.
"...from Amazon and two days later was again enjoying clear sound and amazing range...." Read more
"...While it provides adequate coverage for most office settings, some users may find that the range could be expanded to accommodate larger workspaces..." Read more
"...The range is very good. We can walk all over a 3000 square foot space without issues...." Read more
"...So far the distance from the base unit has been good. Sound is clear. Only complaint is the headset volume control does nothing, doesn't work." Read more
Customers like the size of the phone. They mention it's compact, easy to set up, and takes up very little room on their desk. The headset is adjustable, so it fits to the contour of their face well. The base charges the headset and holds the headset in place, and is very lite and sleek.
"...The CS540 base unit is smaller, has more visible indicator lights, improved switches, and is compatible with the handset lifter I already owned...." Read more
"...This was very easy to setup and the base is actually smaller than the old CS55 which is great for the limited space on my desk...." Read more
"...The headset is adjustable, so it fits to the contour of my face well. It took some fiddling with to find the best position...." Read more
"...The ear clip is small and brittle. They give you two, but neither fit well. I did away with them within the first two weeks...." Read more
Customers are mixed about the sound quality of the phone. Some mention that it has clear sound, the noise reduction is good, and the set up was easy. However, others say that there is a very slight sound, some calls have a soft sound, and that the volume on the device is too finicky.
"...So I ordered it from Amazon and two days later was again enjoying clear sound and amazing range...." Read more
"Sound is excellent set up was easy and it works very well free of interference." Read more
"...The volume on the device is also too finicky. There are two adjustments - general volume, and mic/speaker gain (on the base)...." Read more
"...The headset is also equipped with noise-canceling technology, which helps reduce background noise for clearer conversations...." Read more
Customers have mixed opinions about the battery life of the phone. Some mention that it holds up well, while others say that it's short lived and annoying.
"...The battery life of the CS540 is satisfactory, allowing for several hours of continuous use before requiring a recharge...." Read more
"...over time, the inner ear piece was falling a part and the battery was losing it's power in less than an hour of time when fully charged...." Read more
"...I said, we don't get very many calls (maybe 3 a day) so battery life has not been an issue...." Read more
"...Battery life fills my needs perfectly. I work 8-9 hr days and I've never had a problem with the headset losing charge...." Read more
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Top reviews
Top reviews from the United States
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I bought a CS540 to replace my aging CS70NC that was failing fast. I looked into replacing the battery, and maybe the crumbling earpiece, but the cost was more than I wanted to spend to rehabilitate old stuff. I had been very satisfied with my old Plantronics unit and was glad to see that the company was providing an improved model. The CS540 base unit is smaller, has more visible indicator lights, improved switches, and is compatible with the handset lifter I already owned. So I ordered it from Amazon and two days later was again enjoying clear sound and amazing range. I work from home and often roam during phone conferences (more coffee, fetch files, etc.). My old Plantronics headset let me get a few rooms away before losing the signal, but the new CS540 lets me get to every room in my 2 story house with no noticeable loss of signal.
The CS540 can be used over-the-ear or over-the-head, but I find the lightweight earpiece to work very well resting on my ear. The mic boom is slightly adjustable toward my mouth, and very adjustable up and down. So finding a comfortable position is easier than with the older model. It's easy to forget that I am wearing it.
The CS540 sound quality adjustment switches are much easier to understand and use than the older model. A call to the Plantronics 1-800 number is a quick way to get the settings correct, followed by a call to someone willing to answer your questions about "how does this sound?" In my case the switches required only minimal adjustment from the factory settings. The person I called said she could not tell I was speaking over a headset. And I could hear her as if I were listening on the phone's regular handset. The CS540 is a very well made device.
My only minor complaint is the lack of printed instruction manual. The unit comes with a multi-language foldout that is adequate for the initial connection to a desk phone, but it doesn't clearly explain other features such as indicator lights, headband attachment, advanced setup switches, etc. A more complete manual is available online, but I saw what seems to be a few errors related to the advanced switches (for wide-narrow band radio settings, and headset pairing). Despite the errors, I was able to figure it out well enough such that I spent no more than 10 minutes from the time I opened the box to when I was all done with installation and setup.
If you spend a lot of time on conference calls I can recommend the CS540 as well worth the extra cost. I've used many other headsets, both wired and wireless, and also Bluetooth, and none of them come close to the quality of Plantronics products.
Also: don't skip the automatic handset lifter. It's a clunky looking gadget but it works very well.
One of the standout features of the CS540 headset is its wireless functionality. By utilizing DECT technology, it provides a reliable and clear connection, allowing users to move freely within the specified range without the limitations of cords and cables. The wireless range ensures that you can stay connected to your communication device while attending to other tasks, enhancing productivity and convenience.
The headset's lightweight and comfortable design make it suitable for extended periods of use. It sits comfortably on the ear, and the adjustable headband ensures a secure fit for most users. The mono (single ear) convertible design allows for flexibility in wearing styles, accommodating personal preferences and needs. The headset is also equipped with noise-canceling technology, which helps reduce background noise for clearer conversations.
In terms of audio quality, the CS540 provides decent sound clarity for most communication purposes. The voice quality is generally clear, enabling effective conversations without significant distortion or static. However, some users may find that the audio could be improved further, especially in noisy environments where background noise can interfere with communication clarity.
The battery life of the CS540 is satisfactory, allowing for several hours of continuous use before requiring a recharge. The included charging base makes it convenient to dock the headset when not in use, ensuring it's always ready for the next conversation. However, some users may find that the battery life could be extended for even longer periods of uninterrupted use, particularly for those who heavily rely on the headset throughout the day.
While the CS540 offers commendable functionality and comfort, there are a few areas that could benefit from improvement. One area is the range of the wireless connection. While it provides adequate coverage for most office settings, some users may find that the range could be expanded to accommodate larger workspaces or environments with obstacles that may interfere with the signal.
Additionally, the overall build quality of the CS540 headset could be more robust. Some users have reported issues with the durability of certain components, such as the headband or the microphone boom. Strengthening these parts to withstand regular use and potential wear and tear would enhance the longevity and reliability of the headset.
In conclusion, the Plantronics CS540 Wireless DECT Headset offers a wireless communication solution with its lightweight design, convertible wearing styles, and decent audio quality. It provides flexibility and convenience for users who value mobility in their work environments. However, there are areas where improvements could be made, such as enhancing the wireless range, extending battery life, and improving the overall durability of the headset. If you prioritize wireless communication and value a comfortable fit, the CS540 is worth considering, but it may be worth exploring other options if you require advanced audio features or extended battery life.
Top reviews from other countries
Reviewed in Australia on April 5, 2021